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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Byrd

May 9, 2025

5  out of  5
rating by Justin Byrd
"Just got an auto insurance quote from Parker Scott. He was responsive, worked quickly to put everything together for me, and had all the answers to my questions. Also saved me some $! Would highly recommend working with Parker to anyone looking to get an auto quote or any other policy."
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Elena and Konstantin Vutov

May 2, 2025

5  out of  5
rating by Elena and Konstantin Vutov
"Tyler Reardon at Katherine Jones State Farm has been absolutely amazing to work with. He’s been our go-to agent for both our car and home insurance, and we’ve had nothing but great experiences. He’s knowledgeable, dependable, and always takes the time to make sure we fully understand our coverage options. Highly recommend Tyler to anyone looking for an agent who combines professionalism with a personal touch. Thank you Tyler"
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TB PLUMBING

May 2, 2025

5  out of  5
rating by TB PLUMBING
"We’ve been working with Tyler Reardon at Katherine Johns State Farm for quite some time now, and we couldn’t be more impressed with the level of service he provides. He’s been handling all of our business accounts with efficiency, professionalism, and care. Over time, we’ve confidently moved all of our insurance needs over to him, and it’s been one of the best decisions we’ve made for our company. Tyler is incredibly responsive—every time we need a Certificate of Insurance (COI) for a vendor or client, he gets it to us right away. He always goes the extra mile to provide valuable advice and guidance to make sure our coverage meets our needs while staying cost-effective. If you’re looking for an insurance agent who truly cares and delivers top-tier service, Tyler Reardon at State Farm is the one to trust. Highly recommend!"
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Phyllis Zellers

May 2, 2025

5  out of  5
rating by Phyllis Zellers
"Tyler Reardon is extremely professional. He is polite and always willing to help in situations/questions. I appreciate his kindness."
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Roger Utley

April 24, 2025

5  out of  5
rating by Roger Utley
"Jacob Clark was outstanding! He answered the many question I will had with professionalism. Highly recommend Jacob."
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S Carter

April 23, 2025

5  out of  5
rating by S Carter
"The BEST agency! Katherine Jones, Derek and staff, are Amazing in so many ways. We have had the pleasure of doing business with her and her agency for two decades. They have the experience, with consistent excellent service and kindness. Thank you so much for all the years and congratulations on such a great agency! You all make Insurance a pleasure:).. -S&S"
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cole pschunder

April 16, 2025

5  out of  5
rating by cole pschunder
"Parker is hands-down the best agent I’ve ever worked with. Very professional, attentive, and has your best interests in mind. Definitely recommend!"
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Podium90

April 11, 2025

5  out of  5
rating by Podium90
"I recently worked with Tyler Reardon and he was a true professional. He was very knowledgeable and provided excellent customer service. I highly recommend this agency."
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allen landreth

April 7, 2025

5  out of  5
rating by allen landreth
"Staff is very thorough, professional. Highly recommend this agency for your insurance needs. They are also very competitive on rates. Kristi is fantastic"
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Sergio nreben

April 2, 2025

5  out of  5
rating by Sergio nreben
"I have a Great service with the state farm team they resolved my issues and got my car insurance quote right away and ready ti use. thanks"
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Alexis Ruiz

April 2, 2025

5  out of  5
rating by Alexis Ruiz
"I have had the pleasure of working with Tyler Reardon, my State Farm representative, and I couldn't be more impressed with his professionalism and helpfulness. From the moment I reached out to him regarding both car insurance and life insurance, Tyler made the entire process seamless. He took the time to thoroughly explain all my options, answered every question with clarity, and provided personalized recommendations based on my needs. His attention to detail and commitment to ensuring I understood my policies made me feel confident and secure in my decisions. It's rare to encounter such a knowledgeable and dedicated representative, and I highly recommend Tyler for anyone looking for reliable and professional insurance assistance. Thank you so much for all of your help! Your work ethic and professionalism is truly unmatched."
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Randy Crawford

March 19, 2025

5  out of  5
rating by Randy Crawford
"Kristi was absolutely wonderful and was able to save me $1700.00 per year on my policies"
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Storm L

March 9, 2025

5  out of  5
rating by Storm L
"I will start off by saying I am a car girl!! Always have been. I move to FL a few years ago and had State Farm Katherine jones as a liability policy only, and used GEICO for my insurance for auto. Well I had gotten a couple of vehicles and was with GEICO at the time, well once added I hear the rep say my policy will go up $4k I was thinking over a 4 month period…. Well nope that was monthly!!!!!!! Soooo I reached out to Tyler at Katherine jones and not only did he insure all my vehicles but he even got my a life insurance policy for less than 1/5 of what GEICO was charging!!! Please don’t stay paying higher rates, contact Tyler today and tell him the storm sent you!! lol I am making all my family and friends change from GEICO now!!! Man don’t forget ask for Tyler!!! He took my 4 vehicles and found my a policy for what GEICO was charging me more for one!! Please don’t let insurance be a hassle contact Tyler! 😍"
We responded:
"Thank you so much for your amazing review! As a fellow car enthusiast, I totally get how important it is to find the right insurance that works for you. I’m thrilled to hear that Tyler was able to provide you insurance on all of your vehicles and protect you with a life insurance policy at such an amazing price!! It sounds like you had quite the experience with your other carrier, and I’m glad you reached out to us. Tyler is truly dedicated to making insurance as hassle-free as possible, and I know he’ll be thrilled to hear how much you appreciate his help. Your shout-out to him is just the icing on the cake! We’re so grateful for your recommendation to your family and friends—thank you for spreading the word! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Safe travels, and we’re here whenever you need us! Thanks again for sharing your story! 🚗💖 "
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Kathryn Pickett

March 2, 2025

5  out of  5
rating by Kathryn Pickett
"I’ve had the pleasure of working with Tyler Reardon, and I can't recommend him enough! His customer service skills are truly exceptional. Tyler always responds promptly to any questions or concerns I have, making me feel like a top priority. He goes above and beyond to find me the best rates, ensuring that I get the coverage I need without breaking the bank. It’s clear that Tyler values his clients, and it’s always a great experience knowing I’m in such good hands. If you’re looking for outstanding service and someone who genuinely cares about your needs, Tyler is your guy!"
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Ryan Rohrbach

February 25, 2025

5  out of  5
rating by Ryan Rohrbach
"Tyler was extremely knowledgeable and helpful while discussing multiple insurance lines. He identified what I was lacking and provided multiple options to get the coverages in place. Insurance isn't the funnest topic but Tyler was very personable and a pleasure to speak to."
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Nicole M

January 27, 2025

5  out of  5
rating by Nicole M
"Tyler is well informed, quick to respond, and reliable. Always appreciate his attention to our insurance needs, and the options he provides."
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aufrex1

January 24, 2025

5  out of  5
rating by aufrex1
"Melissa Parish gave us a quick response, was helpful, and personable on phone. PS : Rest of office wonderul too!"
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April Ready

January 24, 2025

5  out of  5
rating by April Ready
"Tyler Reardon is an amazing agent to work with. He went above and beyond to understand our needs and get us the best rates possible. We greatly appreciated his responsiveness and professional yet personal demeanor. I would highly recommend him to anyone looking to switch providers."
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Amy Friedman

January 23, 2025

5  out of  5
rating by Amy Friedman
"I have used Katherine Jones Agency for over 20 yrs. The staff is terrific and have always been extremely helpful with any issues, particularly Kimberly Fornshell recently."
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Brenden Martensen

December 28, 2024

5  out of  5
rating by Brenden Martensen
"I spoke with Kim, and she was amazing and so helpful!! Kim went above and beyond to take care of all my insurance needs!"
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Karen Lynne Orban

October 30, 2024

5  out of  5
rating by Karen Lynne Orban
"We were referred to the office of Katherine Jones at State Farm Insurance and worked with Parker Scott. Parker is knowledgeable, kind, helpful and most importantly to me, he takes the time to get to know his clients and he genuinely cares about them. He went over and above to assist our family with choosing the best insurance for our needs. In this day and age, it is rare to find people who take time out of their busy schedules to focus their attention on inquiring about you and your family on a personal level. When done speaking with him, it was like welcoming a new friend whom you can truly depend on. Thank you to Parker and the office of Katherine Jones for a wonderful experience."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Parker made such a positive impact by taking the time to understand your family's needs and providing exceptional service. We strive to create meaningful connections and ensure that everyone feels genuinely cared for. Your kind words mean a lot to us and will certainly be shared with Parker. We're delighted to have been able to assist you and look forward to continuing to support your insurance needs!"
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Tim Murray

August 28, 2024

5  out of  5
rating by Tim Murray
"Great Agency! Mellissa Parish is phenomenal! My homeowners insurance company tried to drop my coverage. They said I didn't have enough granules on my roof(it was an aluminum roof on a sunroom addition) She contested the findings and even had to escalate the issue. She went to war for me and set them straight! Now everything is back to normal. I feel very fortunate to have her fighting for me! The right people can make a difference!"
We responded:
"Thank you so much for sharing your experience, Tim! It's fantastic to hear that Mellissa was able to help you navigate such a challenging situation with your homeowners insurance. We're so glad everything is back to normal and that you feel supported. The right people truly do make a difference!"
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B G

August 22, 2024

5  out of  5
rating by B G
"My uncle and I have had insurance with Katherine Jones for years. Service has always been great! Recently I had to cancel a policy that required a lot of work since Citizens has so many hoops they make you jump through. Melissa Parish was the person that helped me jump through all the hoops. She spent weeks trying to resolve the issue for me. And then when Citizens messed up the cancellation on their end, Melissa spent several more days trying to fix it for me. She went ABOVE and BEYOND what I could hope for. Thanks again Melissa!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Melissa was able to assist you so thoroughly with your policy cancellation. We understand how challenging dealing with Citizens can be, and we're glad Melissa could help navigate through all the complexities. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Melissa. Thanks again for your continued trust and support!"
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David Mallen

August 18, 2024

5  out of  5
rating by David Mallen
"Kim Fornshell @ Katherine Jones State Farm was more than informative, she was incredibly helpful and went over and above what I am used to. There is customer service, and then there is Kim Fornshell customer service! Thank you for your help! Dave M."
We responded:
"Thank you so much for your kind words, Dave! It's fantastic to hear that Kim provided such exceptional service and went above and beyond your expectations. Your feedback is greatly appreciated, and we're delighted to have been able to assist you!"
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Julia Peck

August 7, 2024

5  out of  5
rating by Julia Peck
"I have been with Katherine Jones Office at State Farm enduring Vehicle Insurance and Life insurance since 2021. I wanted to recognize an agent, Emily, at Katherine Jones's Office that I have been working with multiple times recently. In the last year, I had experienced identity theft through my personal workplace and Emily has guided me on with payments, etc.. always providing me with abundance of knowledge and ensuring me that things are on schedule and on time. I am in the market to buy a house and know exactly who to call when I find one for home insurance. I would recommend Katherine Jones State Farm to family and friends. Thank you Emily for all your help!!!"
We responded:
"Thank you so much for sharing your experience, Julia! It's wonderful to hear that Emily has been able to provide you with the support and knowledge you needed, especially during such a challenging time. We're delighted to know you're considering us for your future home insurance needs. Your recommendation means a lot to us!"