State Farm® Insurance Agent Katherine Jones

"Great Agency! Mellissa Parish is phenomenal! My homeowners insurance company tried to drop my coverage. They said I didn't have enough granules on my roof(it was an aluminum roof on a sunroom addition) She contested the findings and even had to escalate the issue. She went to war for me and set them straight! Now everything is back to normal. I feel very fortunate to have her fighting for me! The right people can make a difference!"

"My uncle and I have had insurance with Katherine Jones for years. Service has always been great! Recently I had to cancel a policy that required a lot of work since Citizens has so many hoops they make you jump through. Melissa Parish was the person that helped me jump through all the hoops. She spent weeks trying to resolve the issue for me. And then when Citizens messed up the cancellation on their end, Melissa spent several more days trying to fix it for me. She went ABOVE and BEYOND what I could hope for. Thanks again Melissa!!"

"Kim Fornshell @ Katherine Jones State Farm was more than informative, she was incredibly helpful and went over and above what I am used to. There is customer service, and then there is Kim Fornshell customer service! Thank you for your help! Dave M."

"I have been with Katherine Jones Office at State Farm enduring Vehicle Insurance and Life insurance since 2021. I wanted to recognize an agent, Emily, at Katherine Jones's Office that I have been working with multiple times recently. In the last year, I had experienced identity theft through my personal workplace and Emily has guided me on with payments, etc.. always providing me with abundance of knowledge and ensuring me that things are on schedule and on time. I am in the market to buy a house and know exactly who to call when I find one for home insurance. I would recommend Katherine Jones State Farm to family and friends. Thank you Emily for all your help!!!"

"I was new to the area and looking for an auto and renters insurance quote. Tyler was extremely professional and made me feel so welcomed and comfortable! I would highly recommend working with him to help you with your insurance needs! 😊"

"Thank you, Tyler, for your truly friendly and efficient handling of our application for car insurance with State Farm! You made the entire process run so smoothly and it was a joy working with you! God bless you and your family, as well as your State Farm “family”!"

"Alexandra helped me with an error from my mortgage co. regarding required insurance. She actually saved me $600.00/yr on my insurance. Thank you!"

"I want to say a huge “thank you” to Alexandra & Emily on Katherine Jones State Farm Clearwater team for their ongoing support, emailing me, trying to help me with moving out of state & transferring policy & documents etc. These ladies emailed, texted, tried to call me over and over. I am boon-docking in the stix and have intermittent cell service which just added to the complexity of the situation. What a team! Fabulous customer service! Nobody gave up. Great attitudes! Thanks for going the extra mile for me! I am so grateful & appreciative. Best, Renee K."

"I would like to share my experience that I had here. My agent is alexandra love and she really helped us out with our commercial policy and auto policy. She took the time to explain everything and she is super helpful and very informative. Call her for your quotes and you will get the 5 star experience for yourself. Thank you alexandra. Heather and Andy"

"I've been with Katherine Jones/State Farm agency for over 10 years. They have always taken great care of me-everyone that assisted me has been positive and helpful. They also have the best pricing! In these recent months Kristi Harris has been my point of contact - she is so friendly and knowledgeable- and answers my questions with supportive information. I trust her guidance and enjoy our communications 😊 She also made time right away for my parents when they needed an actual person to talk to about switching insurances and gave them solid advice. Thank you so much Kristi, and the rest of the team at Katherine Jones- we appreciate you!"

"Jake Clark helped us with our policy and went above and beyond. Amazing service is an understatement! Such a great guy."

"If shopping for insurance, do yourself a favor and give these folks a call. Their customer service is insanely top tier - they have helped me out in many different complicated situations. Tyler, Ralph, Jen, Kim, and others have all been insanely responsive to all of my needs. Thank you so much for everything!"

"Tyler Reardon is the BEST insurance agent you can get. He has excellent customer service skills and provided us with very good advice. He also made sure we obtained the proper documents for possible discounts. He was very thorough and listened to our needs. He minimized our stress from getting insurance for our new condo before the closing. If you need insurance contact Tyler. You won’t be disappointed."

"Awesome people. Great prices and service. Moved 50 miles away and will still keep this office as my agent. Kristi made everything so quick and easy. Thanks again"

"Tyler has been extremely helpful in coordinating policies for my recent move. He went above and beyond to assure my coverage. I would highly recommend him for information and coverage with your auto, home or business policies. 5 STARS! 🌟🌟🌟🌟🌟"

"Kimberly from the Katherine Jones State Farm Insurance office in Clearwater is awesome, honest, respectful and very helpful person. Any time I have a question or need help with my policy she is ready to help right away. Kim is great person to work with, because she is professional in her job and never waste my time. I would highly recommend this State Farm office to all my friends and partners in my business. Excellent service."

"Kim was amazing! She was able to help me change my coverage to best meet my needs. She was also so kind and willing to answer any questions I had. I highly recommend calling Kim if you’re in the market for insurance!"

"When it comes to my auto insurance and my home owners policy, I just dont trust insurance companies. Getting insurance in Florida is complicated and expensive. Seems like we have the highest premiums in the country, and they just keep going up. Thank goodness I found Katherine Jones. These people have my back! I bundled all my policies with them (flood, auto, home), at a price that is significantly lower than what I priced myself. And it didn't end there! When my insurance company mandated a full exterior/interior inspection of my home, Katherine Jones was there to let me know what my rights are, and what to expect (Thank you Melissa!). Dont go it alone.....you wont win. I take great comfort having Katherine Jones on my team."

"Tyler provided outstanding customer service! He is clearly extremely competent comprehensive & caring for his customers. I really appreciate his hard work, quick follow-up & detail summary!"

"I am a State Farm customer from outside of Florida. I called the Katherine Jones office in Clearwater, out of the blue this morning, to try and solve a critical, time sensitive (like, it had to be resolved before 5pm this afternoon!) problem I was having with my insurance and the Florida DMV. Tyler took the call, went the distance and then some to help fix my issue. Ultimately, I was able to get it done another way in my own state, but Tyler stepped up in a huge way, with solutions to get it done on his end, then followed up to be sure everything was taken care of! If you're the boss reading this, please make sure Tyler gets a raise and a bottle of wine for his efforts and hard work? 'Cause he was Awesome!"

"Recommended by family and our agent, Tyler, was friendly, responsive and helpful. Definitely recommend this agency!"

"Highly recommend talking to Tyler Reardon! He was nice, very informative and made the process super quick and easy for us! Awesome customer service!"

"Kristi is awesome! She is a genius helping me with my car and Homeowners insurance. She has a super personality and she make State Farm Shine! To top it off i get a free State Farm wonderful penBest of all She gave me one of their fantastic pens"

"I would highly recommend them as an insurance agency. I, and my family, have been with them for years and have never had an issue. Today, Ralph was my agent and I can't speak highly enough of the exemplary customer service he provided. I called in to switch my coverage to a new vehicle and couldn't be happier with the interaction and result. He was efficient, knowledgeable and friendly. Ralph was sure to go over all of my insurance coverage options and answer all of my questions. In under 30 minutes, I had everything completed and saved more with them than any of the other 3 agencies I'd gotten quotes from. Today's interaction just solidified my faith in and loyalty to Katherine Jones State Farm."

"I don’t even know where to begin, I’ve been with State Farm for a VERY long time and it’s just kept getting worse and worse month after month in these recent years. I’m convinced the people that work at this office are racist as well or just look down at people from different ethnic backgrounds based on visual appearance. They think just because I have darker/tan skin tone, name is different from what they are use to and that I’m from a different country I’m some kind of idiot or can’t comprehend what they are saying. I don’t need your office workers to try and simplify explaining policies and terms to me and I also don’t need them to talk slowly like I don’t understand the words they’re telling me, I’m very well aware and understand what they are trying to say and can comprehend it very well. I’m well educated and I don’t need an insurance company worker to try and belittle me based on a first visual impression. These people also don’t listen when you try and tell them or ask them something regarding the policy, it’s like they hear what they want to hear and react on what they decided to listen to. I paid in person with my card upfront nearly $400 just to add my 4th vehicle to my existing policy because somehow they claimed that over the phone I decided to split the cars into two separate coverages and that cost me more just because of they’re lack of basic listening and comprehension skills. When I opted for the upfront payment instead of splitting up the $400 into the upcoming months that $400 still somehow ended up on my next bill and yet when I went to discuss this with the bill and proof in hand that it was paid, they claimed they weren’t aware of this and nothing could be done about it once again proving my point of how they lack basic listening and comprehension skills. I found another local insurance company offering the SAME exact coverages for 35% less then what I was paying monthly with State Farm, which just sounds unrealistic when I think about how much money I’ve wasted with them for below average customer service in these last 2 years and when I went to tell them I won’t be using them for insurance anymore instead of letting the month finish for me to get what I paid for that month they tried to cancel it the same day. There are plenty of better offices around the area, don’t let the first impression of the building take away from the poor customer service. There’s a reason it’s nice, it’s to draw you in, not because they do good work"